Com-Link

Working on Tomorrow's Solutions

Com-Link is an ISP located in Cedar Rapids, Iowa. Founded over 10 years ago, Com-Link has provided dialup, DSL, T1s, web hosting, co-location, email hosting and more to the residents of eastern Iowa.

Please contact us at (319) 665-6555
if you have any questions for us.

Com-Link is working towards providing high speed internet access to those areas without any high speed options. Please contact us if your area is in need of high speed!

Tutorials

Troubleshooting DSL connection

• First Step: Verify your computer can talk to your modem properly.
  
  
• To do this, we will open the Command window. For Windows only, click the Start Menu, and then choose 'Run'. In the box that opens, type the word 'command' (no quotes!).
  
  
• If you have a Mac, please call us at (319) 665-6555.
  
  
• You should now have a black window with a DOS prompt.
  
  
• Type in the command 'ipconfig' (no quotes!) and press Enter. You should get back information.
  
  
• The information you see should contain:
  IP Address: 192.168.0.X (some number)
  Subnet Mask: 255.255.255.0
  Default Gateway: 192.168.0.1
  
  
• If you do not have this information, or you have an IP address of 169.254.x.x, please call our office at (319) 665-6555.
  
  
• If you do have something similar to the data given above, please type in the following command in the same window.
  
  
• Type 'ping 192.168.0.1' (or whatever the number of your default gateway is).
  
  
• You should receive 'Reply From...', if your computer is properly talking to your modem.
  
  
• If you get a reply, we can troubleshoot your modem's connection to Com-Link/Qwest. If you instead get 'Request Timed Out', please call our office at (319) 665-6555.
  
  

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