Troubleshooting/Frequently Asked Questions
| Dialup | DSL | Billing |
Billing
You will be billed on the same day each month, which covers the next month's service. If you prefer quarterly or yearly billing, please let our office know.Questions about your bill?
Email support@com-link.com, or call 319-298-9000 or (866) 286-7862.
Change credit/debit card information: Please call our office at 319-298-9000.
Payment Options?
- Invoice: We send to you in the mail with a return envelope, you send back a check or money order before the next billing cycle.
- Debit/credit card: Please call our office to set up Credit Card Payments.
- Automatic checking account deduction: Please fill out an ACH form (in forms secion).
Policies & Forms
ACH Form
Subscriber Agreement